“I believe that co-design is ‘democracy 2.0’. Collectively, we can build a sustainable and human-centric society.”

IRMA SAVOLAINEN

Who is Irma Savolainen?

Irma Savolainen is the first service designer at the City of Kuopio. There, she is building the foundations for city-wide design thinking, and aims to empower the innovative Savonian design attitude to lift up the voices of all 120 000 citizens.

Savolainen is passionate about expanding the boundaries of democracy through strategic utilization of co-design in the public sector.

Irma’s core knowledge

Designing for public collaboration

Public collaboration has been long defined by top-down processes and short term citizen participation. Planning new participation opportunities around neighborhood design for the city of Kuopio, Savolainen has gotten familiar with the complexities of participatory processes and encourages all types of constructive and critical civic activism. Read a report of her public participation project here. This work is available in Finnish.

Designing for public services

Design for public services requires a systemic, yet human centric approach where qualitative and quantitative data are synthesized to form well guided visions, goals, problem definitions and finally functional design solutions, which are iteratively developed and produced with the respective stakeholders. Working at the city of Kuopio, this is the daily playing field for Savolainen.

Role of futures studies within design

Designers have an inherent need to understand the possible, desired and likely futures. Futures studies provides designers the lens for more strategic approaches. In her bachelors’s thesis, Savolainen discusses why and futures studies should be considered a key approach within the field of design. Thesis is available in Finnish.

Designing for and with technology

Understanding the foundations of machine learning and other technologies is the cornerstone of sustainable public services. Having worked as a lead designer in the data science company Emblica, Savolainen has done her due diligence, designing with and for emerging technologies.

Selected Affiliations & Clients

Irma’s skills

Industry background

Said about Irma

“Irma is truly multitalented CAN-DO -person. -- She does not look hours when it matters to get things done. It is rare to see this kind of professional commitment. Thank you Irma.”

— Lari Aho, Helsinki city library, 2014

Hackathon Victories

Education

Acknowledgements